Argos told us it's currently experiencing a high number of calls to its customer service line due to the coronavirus crisis, but says it aims to refund shoppers who've been charged but not received their orders "as soon as possible". With all the misquotes she made and the false details she quoted, I didn't trust her to do her job properly, so I decided to start looking into it myself. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. "The money is now leaving my account but I have no order confirmation from any of the orders to say its placed. Help!! Share your photos and videos with others to prove the truth of your words. No notes are made on their computers, that others working there might find useful. I attempted to purchase something from Argos today for 503.95 and the payment was taken but there was an issue on the Argos website meaning my order didn't go through. By browsing this website, you consent to the use of cookies. After completing the order process I was shown a message which said something along the lines of: "your order cannot be confirmed at the moment. Argos - No Order Confirmation! MoneySavingExpert Forum ", Another shopper asked: "Perhaps you can return the 140 you have taken from my account with no order created? 1999-2023 PayPal, Inc. All rights reserved. We said it is not right when they are willing to accept returns before but on this item you refused. no returns accepted. This time, when I asked to speak to a manager, I was told that I had come through to 'customer services' and "we are all managers here" - YEAH RIGHT! I didn't know whether I was going to be sick or have a heart attack or both (! Bank cant help me. argos taken money but no order confirmation I was more than a little annoyed and asked to speak to the line manager to take the matter further and whether some compensation would be appropriate. But looks like greediness to get more and more prevents tehm from doing that. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. tkinter resize image to fit canvas - theluxxorgroup.com Shoppers will have 30 days from when stores fully reopen to return their goods. When the delivery did not arrive i phoned Argos customer services quoted my order number stated my problem of the failure to deliver. Contact them if you contact c.a.b they will give u time to sort it yourself but if its not resolved they can step in and escalate it! Talk about what services you provide. I looked at a few and decided on the Samsung GX10, which was going for 579.99, so I placed the order, along with another item (wedding present) via the internet on the Argos site. This was not good enough, so I went back home with the piece of pink plastic c*** (sorry, Vivitar) that had been delivered and a terrible headache and called through to 'customer services' again. whomitconcerns. I am awaiting my apology but I do not get it. two items of the same product which is Indesit IWB6113 Washing Machine - which does not seem to exists. She did not strike me as being happy in her job but did tell me that "Lisa will investigate this thoroughly". Anyway, I explained the situation again, through gritted teeth and demanded to speak to this 'Lisa', but nobody seemed to be able to tell me who she was and I was asked to call back with a surname as "Lisa is a very common name and we have at least six here". argos taken money but no order confirmationgranville ny property taxes. I strongly suggest that you don't buy anything from this company, not unless you want to WASTE your TIME and money, the staff are just rude, customer services are just rude, and their products are LOW standard CHEAP RUBBISH! Refunds may take 3-5 business days. When I got home I noticed they were not compatible so I returned to argos(33 miles) to get a refund. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. hedge funds are demanding their spac money back; can snails eat bell peppers; formation rsma martinique; omni patient portal login; how to dispose of old ammunition in california; port of call goombay punch recipe He could not explain this, as it had apparently been passed around several delivery drivers and he was at least the third. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. This usually happens when the payment has been pre-authorised by your bank ready for us to complete your order. The payment keeps failing. It looks like you're new here. (That they charge you more for!) The counter attendant smirked and asked how you would spell that. which i believe picked another bed. I went to order something on Argos today, proceeded to the pay in 3 and changed my mind. But if it happens again please bring this up. They are blaming Paypal for what it looks it's their issue. Knowing I was getting no where I got to the point of my complaint and asked of they were in the nature of taking money for goods they were unable to provide, also that the internet was showing some of these items still in stock. One shopper tweeted Argos saying she'd been charged 1,200 and had received no confirmation of her order. I placed a home delivery order with Argos on Wednesday. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. I went there to buy this and eventhough they claim this is NEW product and they have this machine in stock, i the store they say it is discontinued or not available at all. Argos have now taken nearly 700 from my bank account and all I got from the complaints department was to speak to my bank who can't do anything as this is an error by Argos. http://www.argos.co.uk/static/Product/partNumber/7641644.htm "You are not responding to DMs [direct messages] no live chat no way of getting though on phone.". I too have been ripped off my Argo's they just want your MONEY! It's currently in my PayPal as 'Pending' but the funds have been deducted from the available money in my bank account (but the transaction hasn't shown up yet). Thanks It says it was in stock at my local store so I tried to pay for it to then pick up at my store today. But if they have not captured it then Argos can't cancel it or refund the payment for you. If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment. Argos Chat Support told me that Argos cannot cancel these "pending charges" as they have no order number and that . You are viewing the PayPal Community Archives. I was told that I would get a call from someone on Monday. Comments #2 11-01-2021 2:00pm. Turning it on, and testing it?! They seem to have all their beanbags coming from one supplier which is obviously not up to it. I think its a stock issue. I fully intend to take the matter further up the chain of command until i get a satisfactory out come. I bought a Samsung blu-ray player along with the Samsung wireless LAN USB stick. Shocking! This 'woman', was the strop-bag I had expected and more. May I apologise (is that what this is?) ), but Will was very apologetic and offered to have the goods collected and a refund issued, but it was likely to take up to two weeks. Another customer said a 500 gift card payment had been processed despite the order not going through. I just happen to have a name thats been in conflict with their past. I WENT FOR THE EXCHANGE BUT WHEN I COLLECTED IT FROM THE COUNTER IT WAS A BLACK USED IPOD COVERED IN SCRATCHES BUT PACKAGED AND CATALOGUED TO LOOK LIKE NEW STOCK, I SUPPOSE IT WAS JUST LUCK THAT I HAD OPENED IT IN THE STORE AND NOT WHEN I RETURNED HOME. Spicemas Launch 28th April, 2023 - Facebook All recommendations within this article are informed by expert editorial opinion. argos taken money but no order confirmation. She replied that the internet was not always up to date (I thought this was the whole point of internet ordering being able to check stock etc.) View our online Press Pack. Argos taken money but item is still out of stock - Is this normal? On Monday, the allusive 'Lisa', called me. You never speak to the same person twice, which means no-one knows whats going on, and they can claim its "not their fault". WHAT ABOUT CUSTOMER PROTECTION BECAUSE YOU CAN BET THAT HAD IT HAVE BEEN A MATTER OF HOURS BETWEEN ME RETURNING THE USED IPOD AND NOT MINUTES THEY WOULD HAVE ACCUSED ME OF SWAPPING THEM OVER AT HOME WHEN I THINK THAT PROBABLY THAT IS WHAT A MEMBER OF STAFF HAS PROBABLY DONE. I was told all line managers had finished their shifts and i would have to ring again in the morning. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. for any disappointment (?) Well there is no order as per se but you know what I mean. caused. To inquire about a licence to reproduce material, visit our Syndication site. He was asked my name and i said justin oneill. I was told the money would be returned to my account within 7-10 days max. I cannot believe that I was naive enough to think that this was my long awaited refund, perhaps with an apology at the very least, maybe even a goodwill gesture. I wasn't given any choice or hope. Had I known I would have exchanged it there and then! Very clever! I recently did quite a bit of overtime and finally decided to treat myself to a new camera. Interaction, Climate Change, Sustainability & Thank God I did not pay an order online where I would realize two weeks later they will never deliver this and I would have just wasted time having to order different one after I would figure this out. Still haven't had an email confirmation and not sure if your order has gone through? When eventually I managed to get one that I wanted the filling was insufficient and lost its shape and volume within a few weeks. Argos shoppers furious as hundreds of pounds taken from accounts The payment went through on Paypal's end, but when I was redirected back to the store, I received an error saying the payment method was invalid. I didn't purchase the item, have no order confirmation for it but the payment has still been taken from my bank but is marked pending in my PayPal. Argos crashed during payment. Money gone, no confirmation. and asked exactly where this left me. Solved: I went to order something on Argos today, proceede - PayPal Leave the Archive. Touch device users, explore by touch or with swipe gestures. 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. Instead, she starts quizzing me, miss quotes the taped conversation I had with Will (yet maintaining she listened to it), that they took the funds from my account as soon as order was placed (would not normally have trouble believing this but had already checked twice with bank and knew it went out on 30th - four days later, two days after delivery was due) and then tells me that she is going to investigate this further, with staff and couriers etc.
